Last updated: November 2025

Introduction

This Privacy Policy explains how Family Inheritance Solutions (“we”, “us”, or “our”) collects, uses, discloses, and protects your personal information when you use our website https://fis.com.au and any related services.

By using our website, you agree to the practices described in this Policy.

Information We Collect

Information you provide directly

• Name
• Email address
• Phone number
• Business/organisation details
• Any information submitted through contact forms, enquiries, or account creation

Information collected automatically

When you visit our site, we may automatically collect:

• IP address
• Browser type and device information
• Pages visited and time spent
• Cookies and tracking technologies

How We Use Your Information

We may use your information to:

• Provide and improve our services
• Respond to enquiries
• Send updates, marketing communications, or newsletters (you may opt out anytime)
• Analyse website performance and usage
• Maintain security and prevent fraudulent activity
• Comply with legal obligations

How We Share Your Information

We may share your information with:

• Trusted third-party service providers (e.g., hosting, analytics, payment processors)
• Professional advisors where required (e.g., legal or accounting)
• Government authorities when required by law

We do not sell your personal information.

Cookies & Tracking

We use cookies and similar technologies to:

• Improve your browsing experience
• Analyse website performance
• Remember preferences

You can manage or disable cookies through your browser settings.

Data Security

We take reasonable technical and organisational measures to protect your personal information from loss, misuse, or unauthorised access. However, no online system is completely secure.

Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you
• Request corrections
• Request deletion
• Opt out of marketing communications
• Request a copy of your data

To submit a request, contact us at info@fis.com.au.

Third-Party Links

Our website may contain links to external sites. We are not responsible for their privacy practices or content.

Changes to This Policy

We may update this Privacy Policy occasionally. The latest version will always be posted on this page with the updated date.

Contact Us

If you have questions about this Privacy Policy or wish to make a privacy-related request, please contact:

Family Inheritance Solutions
Email: info@fis.com.au